Optery Reviews on Trustpilot

The absolute best. I had used others who have nowhere near the clout Optety has and thus was not expecting the great results. I was exposed everywhere and now I’m not. They are worth every penny.

The support staff were in constant…

The support staff were in constant contact with me with assistance for cancelling my subscription to their service. Not that there is anything wrong with the service, it just wasn’t for me. The support was great and much appreciated

horrible experience with the website

horrible experience. after a year of ok service I got a notice that it would auto-renew. I did not want to do that. The links provided in the email did not work. I attempted to sign on to the website and was confronted with one of those GD gotcha screens with tiny blurry pictures that as a 78 year old I could not read nor enlarge. I am enraged by those and cancel any organization that uses them. I cant cancel my account because I cant sign into it. I tried resetting the password twice and both times it times out in less than 30 seconds, something I have never seen before. Customer service is only by email. We'll see if they will cancel it. Frankly the results they provided, about 50%, are not worth the hassle.

Optery replied: We're sorry the cancellation process was frustrating. That's not the experience we want you to have, and we'd like to help make this right. If we're understanding correctly, the main thing you need is to cancel your account so it doesn't auto-renew. To get that sorted quickly, please email us at support@optery.com with the email address associated with your account, and our team can help you directly. (We've also requested your contact info via Trustpilot in case that's easier.) We send the auto-renewal reminders so customers have a heads-up and the chance to make changes before being billed. The image verification step (CAPTCHA) is intended to protect accounts from unauthorized access. We understand that it adds friction and certainly don't want it to feel like a barrier. We're sharing your feedback with our product team, since we want every part of the experience, including cancellation, to be as easy as possible. Please reach out when you can so our team can resolve this matter for you promptly. We appreciate you taking the time to flag this.

Absolute garbage service

Absolute garbage service. I paid for 2 months and STILL had my information ALL OVER the internet.

Optery replied: We're sorry to hear this was your experience. Removals don’t happen instantly. Each data broker has its own process and timeline, and some are known to be more difficult or slow to update. In some cases, profiles can also reappear, which is why we continuously monitor and re-submit removals while your plan is active. You can learn more here: https://help.optery.com/en/article/after-upgrading-how-long-does-it-take-for-my-profiles-to-be-removed-zk72f4/ We just requested your contact information through Trustpilot. With that we can locate your account and investigate your concern further. If preferred, you can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case.

Optery is thorough and methodical

Optery is very thorough, going state-by-state to remove your information where you might not have thought to look. I would have kept the plan if I could have afforded it. I can't right now, but I do recommend it for people who wish to guard their privacy, especially their physical location. They are methodical, and that helps me to feel a little bit safer in this world.

Even the $3.99 month option was very…

Even the $3.99 month option was very effective. Within one month's time so much of my information was removed. When I Google search for my name, the results are much cleaner and only show what I don't mind being public.

Thank you, Optery!

Optery keeps you up to date with the status of your data removal from so many different websites. I was unaware of how many websites were showing my info everywhere online, and feel much better for having used them.

They helped me during a difficult time

This company really helped me when I was being harassed by someone online, they had found all of my previous addresses and were able to get ahold of my Mother and Fathers phone numbers including mine aswell, I cant speak on their customer service as I never had to contact anyone in support but the subscription really gave me peace of mind while that whole ordeal was going on, I would honestly reccomend this service

It works fine, quick , easy

It works fine. Unable to verify past work emails or old emails tied to old LinkedIn accounts.

Highly recommend their software

Highly recommend their software. Does what they suggest.

The timely reports kept me abreast of…

The timely reports kept me abreast of the progress. They were able to do what I had tried to do for years. Thank you for great quality and courtesy.

Optery has really help to protect my…

Optery has really help to protect my privacy - and acted quickly and efficiently. Honestly I was surprised at the number of data providers out there that share private information. Thank YOU Optery - you rock!!!

I don’t usually take the time to write…

I don’t usually take the time to write reviews, but I am absolutely hopping mad. I signed up for [Optery], and they managed to remove my personal information from 400+ data broker sites. What makes me angry is what happened afterward. Once they removed me, I realized my spam dropped to almost nothing. I used to get absolutely mail-bombed with spam emails. It was so bad that I had to move my domain to [Fastmail) just to have any hope of controlling my inbox. Now it’s obvious what was happening: bots, spammers, and other automated systems were pulling my information directly from the data broker databases that Optery removed me from. Even my spam calls finally started going down. I am furious that I found this out so late. I’ve been dealing with endless spam calls and email bombardment for years, and all this time my personal data was just sitting out there, feeding these systems. It takes a while to get off those 400+ data broker sites but be patient, it is worth the wait!!!!!

OPTERY WILL EXPLOIT YOU FOREVER!!!!

I used Optery to check whether my personal information was available online. Before using the service, I searched for my name on Google and could not find any results containing my personal information. After running an Optery scan, the service reported only one result on Bing related to my name. Since there was only a single result, I cancelled my subscription. Exactly one week later, I searched my name on Google again. This time, my name, email address, phone number, employer, and job title all appeared on the first page of search results. I have never publicly shared that information myself. It's a scam that'll exploit you to hook you on a subscription forever.

Optery replied: Thank you for sharing your feedback. We want to be clear that Optery does not add, publish, sell, or share customer information with search engines, data brokers, or other third parties. In fact, we mask customer data when submitting opt out requests to protect our customers. More information here: https://help.optery.com/en/article/how-optery-secures-your-data-a1uw2d/ We just requested your contact information through Trustpilot. With that we can locate your account and investigate your concern further, e.g. review your exposure report, the Google search results you mentioned, etc. If preferred, you can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case. We take feedback like this seriously and appreciate the opportunity to review your account and address your concerns properly.

Great customer service

Great customer service! Quick response and able to solve the issue I was facing while enrolling.

If your life is on the line lower your expectations

Had it for almost a year now and it can't seem to finish the job. Dont expect much if your life is in danger! For several years now these companies have existed and the entire industry is one big scam. The laws in California make it to where your private information is available again a year after meaning that you have to pay a subscription service to have privacy. God forbid you have a stalker or somebody trying to kidnap your kid or if you have somebody in another country looking up your public records with a simple search and deciding to steal your parents retirement. The sites even make extrapolations that people that lived in your house 10 years before you were there or somehow your sibling. Let's not pretend that internet services are hard work. They are initially and then they have difficulties as they arrive but the majority of it is automated. 10 months in and still a lot of sites have no results. It really does seem like they draw out the process especially during the first three to six months in order to milk you for more money while making it look like they're doing something. With as much heinous criminal activity and mental illness in the world today it is unacceptable how long this process takes. The fact that my life wasn't taken while waiting for them to get their crap together is a miracle.

Optery replied: Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations, especially given the concerns you’ve raised around personal safety and privacy. When we help customers remove information from data broker sites, our goal is to reduce online exposure and make personal information more difficult to find. However, removals are not always permanent. Data brokers have different policies regarding opt-out requests, and some may republish information or stop honoring previous opt-outs after a period of time. This is one of the reasons ongoing monitoring and repeat removals are an important part of the service. We also want to clarify that Optery does not sell or share customer information with data brokers or other third parties. Our role is to help customers reduce their online exposure by identifying and removing personal information from sites where it appears. We would like to review your account directly to better understand your current exposure, verify the removals completed to date, and identify any listings that may still require attention. We’ve requested your contact information through Trustpilot so we can locate your account and investigate further. You can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case. We take feedback like this seriously and appreciate the opportunity to review your account and address your concerns properly.

I've personally had great results from…

I've personally had great results from the AI Optery removal of my personal information. I liked it enough to subscribe to my second year with Optery. It is worth it in my opinion nowadays with data breaches and just keeping my personal information private. It may not be perfect. It does get as much as possible off the Internet. As long as the developer keeps up on improving the system I plan on staying 😃👍

They have done what they promised

They have done what they promised. Sincere professionalism. That's really all you want. I have been very happy with them.

I’ve been using Optery

I’ve been using Optery, and the results have been fantastic. They’ve successfully scrubbed my personal information from dozens of data broker sites. It’s incredibly reassuring to see that footprint shrink. Highly recommend their service!

With Optery, Forget About DuckDuckGo and Yahoo "They Don't Even Scan Them"

I recently subscribed to Optery's Ultimate plan, which explicitly promises comprehensive scanning and removal of personal data from all major search engines, including DuckDuckGo and Yahoo. I even paid extra for their "Custom Scan". I discovered that Optery was not scanning or removing my data from DuckDuckGo or Yahoo at all. When I contacted customer support, they essentially admitted this limitation, stating that their service primarily focuses on data brokers. They tried to dismiss DuckDuckGo and Yahoo as "search engines and content platforms" rather than data brokers, a weak excuse that directly contradicts Optery’s own marketing promises. This is classic bait-and-switch. They advertise broad protection across "all search engines" to attract customers, then hide behind technical definitions once you’ve paid. If removing your personal information from DuckDuckGo and Yahoo is important to you, Optery will not deliver on what they promise. I am canceling my subscription immediately and will be looking for a more honest and capable service. Save your money and look elsewhere if comprehensive search engine removal is what you actually need.

Optery replied: Thank you for sharing your feedback, and we are sorry you were not satisfied with our service. We wanted to provide some additional information that we hope is helpful in understanding why your data may still be showing up on some search engines. Optery removes personal information from the underlying sites where the data is published (data brokers). Search engines such as DuckDuckGo, Yahoo, etc. are not typically publishing your information directly, but rather indexing those data broker sites. Unfortunately, they don't refresh in real time, so even if your your data is removed from the underlying source listing, it may take a little time for the listing to disappear from the search engine (after search engine refreshes). If you have the links to the data brokers publishing your information and would like us to dig into this more, please let us know. We've requested your contact information through Trustpilot. You can also reach us directly at support@optery.com with the email address associated with your account, and we'll prioritize reviewing your case.

Great experience

I’ve been using Optery for the past few year and have seen a reduction in exposure through data brokers. This has reduced spam calla and texts. I recently had a billing issue with my yearly renewal, and it was addressed and fixed within an hour. That’s awesome customer service especially as it was a Saturday.

I removed my card and canceled mt…

I removed my card and canceled mt subscription and they just sell your data back to the people on purpose because you unsubscribe.

Optery replied: Thank you for your feedback. We take these concerns seriously and want to address them directly. Personal data is not sold or shared with data brokers at any point, including after a subscription is canceled. The information provided is used solely to locate profiles and submit opt-out requests on your behalf. More details on how data is handled can be found here: https://help.optery.com/en/article/how-optery-secures-your-data-a1uw2d/ If you’re open to it, we can take a closer look and provide more context specific to your case. You can share your contact details via Trustpilot or reach out to support@optery.com, and your case will be prioritized for review.

Awesome service

Awesome service . Glad they were able to delete me from web sights as today one has to be very vigilant on personal security and privacy.

Data removal companies are a waste of money !

Data Brokers will have ( and sell ) your information anyway, with OR without Optery. I used this comany along with 2 others at the same time for months and guess what? I am still on 22 websites.Optery was the SLOWEST in removing anything out of all of the ones i used. Optery and Surfshark ( Incogni ) bug me Weekly with spam emails months after i quit using them to buy their product again ! Why would I pay more money for a service that takes your money and does not solve the problem ? They may take a few off but your info will pop up again soon on another site. The real problem is the Government not dealing with these Data brokers. Optery, Please take me off your mailing list, your product is a waste of hard earned money.

Optery replied: Thank you for sharing your experience. When we help customers with removals from data broker sites, the goal is to reduce online exposure over time, as information can be republished or reappear across different sites. Ongoing monitoring and repeat removals are part of how the service works. We’d like to review your account directly to better understand your current exposure, the removals completed, and the email communications you mentioned. We’ve requested your contact information through Trustpilot so we can locate your account and look into this further. You can also reach us directly at support@optery.com with the email address associated with your account, and we will prioritize your case. If you’d prefer to stop receiving emails, you can unsubscribe at any time using the link at the bottom of our emails. We can also assist with this once we’re able to locate your account. We appreciate your feedback and the opportunity to review your account and address your concerns properly.

Optery is a diamond in the rough

Optery is a diamond in the rough. There response team is amazing . They work hard to have ypur data removed from data brokers. There app is so easy to use . I recomend there services . It really works .

Honest. Offer refund before I had to ask.

Very good customer service. In my case, Optery found only 1 result, and they told me Canadians average around 17. Before I even asked for anything, they contacted me and asked if I wanted a refund. I really appreciated that. It felt honest, proactive, and fair. Many companies would have said nothing, so this left me with a very positive impression.

Took my money then weren't able to…

Took my money then weren't able to offer the service beware

Optery replied: Thank you for sharing your feedback. We’re sorry to hear about your experience, that’s not the experience we want for our customers. We would like to review your account directly to understand what happened and clarify the service associated with your subscription. We’ve requested your contact information through Trustpilot so we can locate your account and look into this more closely. You can also reach us directly at support@optery.com with the email address associated with your account, and our team will prioritize reviewing your case. We take feedback like this seriously and appreciate the opportunity to review your account and address your concerns properly.

I have a complicated problem and was…

I have a complicated problem and was blessed to be wonderfully assisted by Adie. He was exceptionally patient and professional. I have not been so blessed by other companies. He is a great asset to Optery. I was in sales and first impressions are a very important element of whether someone chooses to be a customer.

Very Satisfied Customer

I have been an Optery customer for about one year. I did research before selecting Optery as my agent. I am very pleased with both their effectiveness in removing my personal data from the web and in their feedback as the project progresses. I recommend Optery for those who choose to take an active role protecting personal information.

Clean Interface, Great Results

Optery is very easy to use. The application is clean and user-friendly. The results are comprehensive and the reports easy to understand.

Solid Start, Shady Tactics Afterward

Optery will create fake screenshots to lure you into paying again. At the outset, it was a good service, until they started faking results and deliberately slacking to keep you subscribed. I would have been more inclined to pay if they were transparent, but clearly they don’t see it that way. Good initial service, terrible after the first round of deletions. Do yourself a favor and stick to the main data brokers, opt out yourself from people connect then use incogni for spam calls. Use free kanary to scan your search results. After noticing, I’m convinced Optery could even go back and opt you back in just to keep the payments coming. I’m done with Optery.

Optery replied: Thank you for sharing your feedback. We take concerns like this very seriously, especially around accuracy, transparency, and how our service operates. We want to be very clear that Optery does not create fake screenshots or re-add personal information to data broker sites. Our reports are generated based on real scan results, and our system is designed to remove and continuously monitor exposures, not reintroduce them. We would like to review your account directly to understand what you’re seeing and address your concerns in detail. We’ve requested your contact information through Trustpilot so we can locate your account and investigate this further. You can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize your case. We take feedback like this seriously and appreciate the opportunity to review your account and address your concerns properly.

Optery didn't delete my husbands data and continues to solicit me and won't stop

Optery didn't remove my husband's data, even though I paid for a family plan, this went on for 3 months. It took me a lot of time and frustration to sort this out. One customer service rep wanted me to pay more, then another rep found that my husband had been paid for. I found a much better site called Delete Me that gives you a customer service phone number, easy to sign up, and a trusted site for over 10 years with top reviews. 2 weeks later Optery continues to send me ads after being assured I am off their mailing list.

Optery replied: Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced. That’s not the experience we want our customers to have. We’ve received your contact information through Trustpilot and will be reaching out to you directly to review your account and discuss the details of what happened. Our goal is to make sure everything is properly addressed and clarified. We appreciate you bringing this to our attention and the opportunity to follow up with you directly.

THIS SERVICE IS WAAAAY BETTER THAN ALL…

THIS SERVICE IS WAAAAY BETTER THAN ALL OTHERS!!! YOU GET MORE IN DEPTH SEARCHES, RESULTS, AND PROOF OF RESOLUTIONS FASTER!!! #HIGHLY RECOMMENDED🏆🎊🏅

They still have't removed my profile

They still haven't removed my profile I paid in December. It is now March. They took forever to respond to my emails. Im not choosing this company again.

Optery replied: Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when removals take longer than expected. We’d like the opportunity to review your account and check the status of the profile you’re referring to, as well as the response times you experienced when reaching out to our team. We’ve requested your contact information through Trustpilot so we can locate your account and look into this more closely. You can also email us directly at support@optery.com with the email address associated with your account, and our team will prioritize reviewing your case. We take feedback like this seriously and appreciate the opportunity to investigate and address your concerns properly.

An Essential Service If We Value Our Privacy!

Optery offers a valuable service at a reasonable price. In today's world, digital privacy is very difficult to achieve. For nearly two centuries in this nation, our laws recognized that privacy is "the right to be left alone." Regrettably, those days are far behind us. Today, our data is big business. Corporations believe our data is THEIR property simply because they have monitored, collected, archived, and sold information about our personal online behavior and buying habits... consistently without our permission or even our awareness. This is a twisted and self-serving viewpoint to be sure, but it is indeed today's reality. Optery offers individuals an affordable and convenient method to push back a bit on the bazillion data aggregators. Sadly, they collect and sell our information with complete abandon. The service offered by Optey scrubs this information quite well... and rescrubs it when it reappears (a constant battle). In previous years, I spent the time and effort to clean up this digital "bread crumb trail" by my own efforts. Within a few short years, aggregators became so prolific that my personal efforts were totally insufficient (and I'm a retired CEO from the computer industry).Upon discovering Optery, I was a bit skeptical at first. However, I have found this service to be amazingly thorough, convenient and a reasonable value for the money. For the past couple years, my annual membership has been a very good use of money... and offers me some peace of mind in an age when this has become an increasing rarity. Thank you Optery for your terrific service. Highly recommended.

So easy to use

So easy to use and definitely recommend this product to anyone to keep their data safe

Optery was very professional and helpful!

Optery was very professional and provided me periodic updates on the progress on the removal of my information on sites. I started to receive less unwanted outside communication from unknown sources as more of my information was being removed from sites by Optery. I really appreciate their working hard to help me not have my information out for anyone to obtain.

it says a lot of data is deleted but…

it says a lot of data is deleted but were 9 months in since signing up and a google search of my name and town and basically reveals my name, age, house pics, address, cell phone number, and friends and family (and all of their info too) are there, first and second link from a simple google search. its ridiculous.

Optery replied: Thank you for sharing your feedback. We understand your concern and want to dig into why you are still seeing online exposures. Could you please email us at support@optery.com or respond to the contact information request we just sent via Trustpilot? That will help us verify your account and troubleshoot. We appreciate you bringing this to our attention and the opportunity to address this properly. Our escalation team has been notified and will be on the lookout for a response from you to prioritize your case.

A healthy skeptic review

I tested the waters of Optery for several months before reviewing them. The verdict? They have very impressive data scrubbing services. I give them a 4 out of 5 cause NOTHING's perfect. But within 3 months, they've scrubbed my data from over a couple hundred data broker sites. Not only that, but they email you monthly progress reports of the specific sites that your data's been removed from. You receive a before and after screenshot chart. You can easily proof their statements with a simple search engine check of your name. I chose the Ultimate package at sign up for maximum effect. Obviously, many people have common full names. When you sign up, you can list a history of addresses, numbers, and household residents to be as precise as possible when they scrub the data. So far so great! Give them at least 90 days to work for a maximum effect.

“Fast response time and excellent…

“Fast response time and excellent service. They thoroughly search for your personal information and remove it quickly without any hassle. The features are impressive, and the Ultimate subscription is absolutely worth it. Highly recommend!”

I Discernment

I tried to go from a free account to a paid. Three times my payment was rejected due to 'incorrect addtess'. Everything was correct and the cards worked everywhere else. This could be a technical glitch..Either way. I won't go to a paid account with them

Optery replied: Thank you for sharing your feedback. We’re really sorry to hear about your experience trying to upgrade your account. That’s not the experience we want for our customers. We’d like the opportunity to look into this more closely. We’ve requested your contact information through Trustpilot so we can locate your account and review what may have caused the payment rejection. You can also email us directly at support@optery.com with the email address associated with your account, and we’ll prioritize your case. We truly appreciate you flagging this and would welcome the chance to resolve it properly.

Best app ever

Well so far so good I'm glad that they're able to remove things that I could not do on my own so I thank you

Optery is doing a great job

Optery is doing a great job, erasing my footprints on the web and important information. Recently to companies gave me a "complementary" scan. One came up with only two results. One of the two was my ex. The other came up with 3 and I opted out with one.

When I was looking for another company…

When I was looking for another company to do the hard work "Optery" came up in my search ! I am glad to be with the Team at OPTERY and thay have my back !... With a month by month update that keeps me in the know. Professional service above the rest I trust the team at OPTERY to get the BEST outcome to remove my data and give me back my "privacy".

Waste of money!

Waste of money. There is no way to verify that the actions they claim to take have actually been taken. I saw little to no apparent progress in 6 month's time, other than my account being charged right on time. They also charged me on the day of the new period after I had already cancelled and received confirmation weeks before. The dashboard looks fancy like they are doing all kinds of stuff, but it has not changed in months. My guess is the companies that are selling people's information are much smarter and more diligent than Optery is. They will never stop and Optery is no help.

Optery replied: Thank you for sharing your feedback. We're really sorry to hear this has been frustrating. That's not the experience we want for our customers. We've requested your contact information through Trustpilot so we can locate your account and review everything carefully. We would like to 1) dig into your account to confirm your opt out progress across data brokers 2) address your billing concern. You can also email us directly at support@optery.com with the email address on your account, and we'll prioritize your case. We take feedback like this seriously and would appreciate the opportunity to review your account and address your concerns properly.

Good so far. Necessary evil.

So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to sell or to transfer your information ... It takes maintenance, not a "bandaid" ... bandaids fall off. I'm convinced this is just one of many things we need to do to protect our families and assets.

Great Service

Easy to use and understand, evidence of the work is accessible, and they deliver consistent results. 10/10

Good company.

It is a good company that gives good info to clients. Keep up the good work!

Excellent service and feedback

Excellent service and feedback. I highly recommend.

Incredible how you can "clean-up" the…

Incredible how you can "clean-up" the internet from the "junk" and trails on our lives. I've been using Optery several months; I won't ever be without you.

They alert me constantly

I believe that they continually alert me to all the data brokers. They're very thorough and they've been excellent source of removing information that is fractured and inaccurate.

Illusion of Data Privacy

They may remove your info from small brokers but the large ones they either don't have any sway or are owned by them. Intelius Radaris addresses I've been waiting two years in some cases. And if they can't get it removed from the large ones, it doesn't matter how many small ones they remove because they'll just repopulate from the large ones. -- UPDATE -- Optery reached out to me to investigate the issues and basically told me they have a list of "known bad brokers" they have little to no success removing you from. Despite this, these brokers are in their list of you being "removed" from. I showed them 2 brokers, one on the list, another not. Both I've been waiting 2+ years for removal. I asked for an ETA. No response yet.

Optery replied: Thank you for sharing your experience. We’re sorry to hear that you’ve been dealing with this for so long. A wait like this is not typical, and we want to take a closer look at what’s happening on your account. We’ve requested your contact information through Trustpilot so we can identify your profile and troubleshoot this properly. You can also email us at support@optery.com if that’s easier, and we’ll make sure your case is reviewed right away. We also want to address your concern about data brokers. Optery is not owned by any data broker. We take privacy seriously and do not sell or share your information. We’re committed to helping you get a better outcome and improving your experience. We look forward to hearing from you so we can help.

Not Happy with Results

I can’t say I am happy with their service I did a family service plan and only do I get a lot of junk mail still, I google myself and see my name everywhere and all my info. I am into my 2nd year with their service and if I see no improvement I will change next year.

Optery replied: Thank you for sharing your experience. We understand how frustrating it can be to continue receiving junk mail and to still see your name and information appear in Google search results, especially after being on a family plan for some time. When we help customers with data removals from data broker sites, our goal is to reduce online exposure and limit sources of spam and unwanted contact. However, removals are not instant. Data brokers frequently republish information, and changes reflected in Google search results can take additional time to update. In some cases, certain information may also fall outside the scope of what Optery is able to remove. We’d like to review your account directly to better understand your current exposure and ensure removals are progressing as expected for you and your family members. We’ve requested your contact information through Trustpilot so we can confirm your account details. Once received, our escalation team will prioritize your case and follow up with a detailed review. You may also reach us anytime at support@optery.com. We appreciate your feedback and the opportunity to address your concerns.

Optery is an excellent company that…

Optery is an excellent company that excels in keeping my data out of data brokers' hands. They also provide exceptional customer service when you have a question and respond quickly. They will also prorate your charges if you downgrade or upgrade during the cycle. They consistently keep me under 10% exposed online, which is very good because it’s a constant fight to keep your data private. Once one data broker has your data, it’s shared again with others. I am pleased with the 3 years I have used them, and I also added a family member to receive a discount.

Security at last.

I left Optery for a few months thinking that it didn't matter. However, once your connected, whether on the plan or not they just keep letting you know of your standing concerning parasites . And so I decided to commit myself to renewing my plan with no regrets, and allow myself to relax into their all knowing skills. I trust Optery. They are committed to me as I am now committed them. It's the right choice and it gives me the freedom to know that I am well taken care of.😉☺️🙋

Excellent service

Excellent service. Great support too. They take their work seriously and if you have issues they’ll solve them. Best service and only service you need.

Optery has been timely and efficient in…

Optery has been timely and efficient in removing my contact information from the right places.

Optery Is Wonderful

Optery did a great job removing my custom request. I highly recommend them to remove your personal information from the internet.

Optery: worth the expense

Optery is a fine service. I noticed an appreciable decrease in unwanted spam and other e-annoyances within three months.

I wanted to express Gratitude

I wanted to express my profound gratitude to the entire team at Optery for their exceptional work and unwavering dedication. Their tireless efforts have been instrumental in diligently and effectively removing sensitive, unwanted personal information from various online platforms and data brokers. This proactive intervention has been crucial in restoring my digital privacy and safeguarding my personal image, which was previously compromised by the pervasive accessibility of such data. Optery's comprehensive approach, powered by a dedicated team of professionals—including their invaluable legal counsel and responsive support staff—ensured a seamless and highly effective removal process. Their expertise and commitment were evident at every step, delivering tangible and reassuring results. Initially, like many, I questioned the necessity of such a service, weighing the investment against the perceived threat. However, I can now unequivocally state that enlisting Optery's services was one of the most prudent decisions I've made to fortify my digital security and protect my identity. The peace of mind it offers is truly invaluable. I wholeheartedly and unreservedly recommend Optery to anyone concerned about their online privacy and the pervasive spread of personal data. Their service is not just effective; it's essential in today's digital landscape Great job Optery! Written by a Satisfied Customer

The captcha is the first annoying thing…

Second response to response from Optery: Kindly delete my account. Do not share or sell my info. Thanks This is a response to the response from Optery: I do not know what other details you may need. The Captcha issue is self explanatory. Blurred and unclear pictures that are not easy to make out and the system issues a steady stream of rejections or requests to verify more photos of motorcycles, cars, etc ad nauseum. After several minutes of this exercise I had to get on with other matters in life. The email spam is relentless-a continual stream of phishing for insurance, contest wins, financial scams, On any given day I average about 100 of these crapograms. When I do these myself periodically I focused on the larger brokers and it would make a dent for a time. However that does not mean these entries are truly deleted as I am requesting their removal again from the same entities. I opted to start with a basic plan to see if my quality of online life would improve. Barely made a ripple. You are certainly free to remove the review as you threatened if I did not respond. I imagine few would really believe that EVERYONE is giving 5 stars. I will continue doing what I can on my own and save myself a few bucks. Kindly delete the account and DO NOT SHARE OR SELL MY INFO TO ANYONE. The captcha is the first annoying thing about this software. Logging in is a nightmare. Many of these images are grainy and poorly focused. As far as improving my spam intake, hah! I'm as buried as ever. I did better when I did this on my own. The brokers are not necessarily obliged to delete the data from their databases.

Optery replied: Thank you for sharing your experience. We take data removal very seriously, and customer feedback is key to helping us provide the best value. We are continuously optimizing opt-out methods across data brokers to determine the quickest and most effective possible approach to data removal. We want to address your feedback regarding the product experience and data removals. Please contact us at support@optery.com so we can investigate your concerns directly. We look forward to your reply. Update: Thank you for taking the time to provide more context. We have shared your feedback on the Captcha to our Product team. We want our login experience to be as smooth as possible for all our customers, so we appreciate your feedback. We want to emphasize that Optery is not sharing or selling customer information. Our product is intended to protect customers and give them control of their personal data. As you mentioned, data brokers sometimes may recreate or republish profiles over time. We are continuously monitoring data brokers on behalf of our customers and requesting opt outs when data reappears online. The less data available online, the less sources for spam, phishing, and other malicious activities. If you would like for us to troubleshoot or delete your account, we can certainly do so. Unfortunately we do not have the ability to connect your Trustpilot review with your account. We have sent a request through Trustpilot asking for your contact information. Our escalation team will prioritize your case to ensure you receive proper support. You may also reach us directly at support@optery.com. We are committed to resolving this for you and ensuring you have a positive experience.

They cleaned up my digital footprint

They cleaned up my digital footprint. My personal information was out there in the most random of places. It has all been cleaned up, and I didn't have to do it. They did the work for me. Expect it to happen for more than a month. Mine took 6 months or so. I cancelled due to cost, but plan to return in a year or so to subscribe and have Optery run the search again, and clean up anything of mine that is out there from the previous year.

Waste of money

Waste of money. Spam actually increased after installing the app. Bad decision to trust this company.

Optery replied: Thank you for sharing your experience and completely understand your frustrations. When we help customers with data removals from data broker sites, we are intending to reduce online exposure and thus sources for spam, phishing, and other malicious activities. We'd like to review your account directly to better understand your online exposure and troubleshoot this issue. We have sent a request for your contact information through Trustpilot so that we can confirm your account. Our escalation team will prioritize your case to ensure you receive proper support. You can also reach us anytime at support@optery.com. We appreciate your feedback and look forward to assisting you.

Spam calls went from 30 a day to 1

They helped reduce the number of spam calls I was getting, from 10-30 a day to 1-3 a day. What a relief. After I signed up to get a quote for a home improvement project on HomeAdvisor/Angi (do NOT ever do that), they sold my info to every data collector on the planet. Optery found those data companies and systematically and persistently requested them to purge my info. After a 2-3 months, it really worked. You can get your results for free and try doing it yourself, but no one really has the time for that. It's worth the fee to clean up your personal information online.

I would rate zero stars if I could

I would rate zero stars if I could. I’ve been paying this company for a several months now and when I google my name, I find my information is still plastered all over the internet. Very dissatisfied and not worth the money. Use a different company.

Optery replied: Thank you for sharing your experience. We completely understand how frustrating it can be to see your information still appearing online, and we take data removal very seriously. We'd like to review your case closely to identify which data brokers are still showing your information and work on getting those listings addressed. Please reach out to our customer support team at support@optery.com so we can look into this right away. We look forward to hearing from you.

Great company

Great company, great service. It really works!

Get rid of your info online, fast

Optery was a great solution to help remove my data that was being used online. I got less spam calls after starting, and less spam emails. Very easy to use, and easy to set up for the whole family.

Spam cut down 90% in 6 months

Spam cut down 90% in 6 months. You would be shocked at how many merchants sell your data to the brokers Excellent job Optery!!!

Great service

It's scary how much info is out there on the internet! Some of it is wrong ie. places or relatives on my info. I'm glad that these people are doing a great job in removing alot of it.

Best for your Online Saftey

i am a very private and conservative person when it comes to my information anywhere, especially online. Optery helped me find all of the weak points in my everyday security practices, but helped me patch them up with ease. 10/10 would absolutely recommend to anyone interested in this type of service, and I do!

First review

First review; Fantastic service. Optery has the tools; technology and skills to keep my information from getting into the hands of the "unauthorized" culprits. I am impressed with the reports Optery send to me. I will keep Optery.

Optery saves tons of time

Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and after searches for each website, clearly demonstrating that your information has been removed. I'd prefer a one-time, fixed term plan versus a subscription. But cancelling the subscription was easy.

Great service

Although it is possible to remove yourself from these many search sites, it is not practical for many of us that don't the many hours it takes to do so. Optery has done a great job.

Not detailed enough what you got rid…

Not detailed enough what you got rid off … too hard to use! To see real results Every month looks the same Never ends

Optery replied: Thank you for taking the time to share your experience. We are continuously looking for opportunities to improve our product and product experience and appreciate your feedback. If you could reach out to support@optery.com with more details on what would make your experience better, we will share your feedback with our product & engineering team.

I appreciate all you have done for me…

I appreciate all you have done for me in removing my information from the internet. Gratitude

They have removed a lot

They have removed a lot. I could not believe all the info and bad info out there. I am not very good with the internet anymore. So when I tried to clear up myself. I seemed to just add more. There are a lot of sites still with my info. But have my trust they will clear them up for me

As advertised and worry free

Frustrated by how invasive my info had become, I researched options and used Optry with most, but not all, its bells and whistles. My info didn’t get out there overnight and cleaning it up isn’t overnight, either. I’m well past the apex of my life span and quite a bit is out there LOL. From the first week through now (3 months) a good number of ID’d sites are cleaned and the rest being worked on. Thorough search, thorough clean, follows up, and understandable emailed updates. IMO Optry delivers.

I had a great experience with Opetry…

I had a great experience with Opetry Customer service was exceptional when I closed my account. I closed after they removed my information from majority sites. I would recommend. My friend commented that I don’t seem to exist anymore :)

I made a few errors when setting up my…

I made a few errors when setting up my account…contacted customer service…the response was immediate, efficient, polite and resolved my self caused issues faster than I could say Bob’s your uncle….looking forward to working with this company!!

Nope

After removing myself from obvious search sites— while under Optery service—, I wondered why I had to do this myself. I accomplished this faster than Optery so I closed my account. Immediately my spam mail was full of emails I had never received before and I found myself AGAIN listed on sites I was supposedly deleted from. I still get Optery notifications regarding sites they supposedly removed me from. I cannot help but wonder if they do this so I’ll renew with them.

Optery replied: We’re really sorry to hear about your experience, and we truly appreciate you bringing this to our attention. We understand how frustrating it must have felt to manually remove listings, still receive spam, and continue getting notifications even after cancellation. We also want to be absolutely clear: Optery does not leave listings up to drive renewals. That goes directly against our mission to help people regain control over their personal information online. After reviewing your account, we saw that you were with us for 30 days, which means you were still within the early stages of the removal process. To speak directly to your concern about the slow progress or needing to take action yourself: Optery’s process combines automation with real human privacy agents to ensure quality and manually handle complex cases. During the first 1–2 weeks, there’s a surge of opt-out activity happening behind the scenes. Some data brokers remove profiles quickly, but others, especially those with poor compliance, can take several weeks or even months to process requests. Since most data brokers don’t notify us when a listing is taken down, our system continues scanning their sites in the background to confirm whether your data is still live. What you likely experienced was the normal waiting period that follows the initial batch of submissions. Some opt-outs are also scheduled for later rounds based on complexity or broker behavior. While many customers see over 50% of their profiles removed or hidden within 30 days, it typically takes ongoing effort over several months to see the full benefit. That’s why Optery is designed as a subscription-based service rather than a one-time fix. Regarding the spam you mentioned — we understand how frustrating that is. While it’s very rare, a few customers have reported something similar. That said, we haven’t found any evidence that Optery causes this. Spammers gather contact info in a bunch of different ways: data breaches, buying lists, or just generating random emails and numbers. It could be a coincidence that it happened around the same time. Importantly, Optery doesn’t share your real email or phone number with any data brokers. We use a private alias (like FirstNameLastName@opterymail.com) to keep your real info protected. You can learn more here: If I use Optery, will that increase my phone or email spam? — https://help.optery.com/en/article/if-i-use-optery-will-that-increase-my-phone-or-email-spam-o2mx18/ Will Optery stop all of my robo calls and email spam? — https://help.optery.com/en/article/will-optery-stop-all-of-my-robo-calls-and-email-spam-i0hxwp/ What information does Optery share with data brokers when opting me out? — https://help.optery.com/en/article/what-information-does-optery-share-with-data-brokers-when-opting-me-out-1dxtj/ Again, we’re truly sorry your experience didn’t meet expectations. If you have any other questions or there’s anything else we can help with, please don’t hesitate to email us at support@optery.com.

Astonishingly good product AND service

After just a couple of weeks on a monthly trial, I was astonished at the number of international, slimy "data brokers" HAD and were obviously "trading on" my personal data. That convinced me to go for the premium ANNUAL plan, and THAT has resulted in Optery quashing my information in myriad MORE "data brokers." After signing up I noticed how many premium, truly independent review sites are rating Optery the very highest among these services. AND, their email-customer support is SUPERB . . . prompt, responsive and intelligent. All hallmarks of a very good company.

Excellent service

Excellent service! Removed my personal info. Will use again if needed. Thank you!

This service is really good

This service is really good, using the best plan they have in just one month all spam went away.

great company that does exactly what it…

great company that does exactly what it advertises. Fast and effective and all done at a fair price. You can have on line peace of mind using Optery.

Get Optery! You will not regret it!

I’ve had the Optery Ultimate Plan for over six months now, and I can’t say enough positive things about the plan and the customer service I have received from Optery. The by-monthly report I receive is easy to read and understand. The Dashboard is also easy to navigate and informs you of your completed and pending removals. Most importantly, I can't say enough about Optery’s customer service. Every email I have sent asking a question has been answered quickly, and my questions are always thoroughly answered. I have occasionally asked questions about other ways to protect myself that might not fall under Optery’s services. Despite this, they still went above and beyond to answer my questions and, on a few occasions, provided me with website links as a resource. The staff are always kind and considerate, and you get the feeling that they care about you and highly regard customer service. I highly recommend Optery. You will not regret it.

Optery does exactly what it says it…

Optery does exactly what it says it will do. I've had a positive experience with Optery and have seen a drop in spam calls and emails since signing up. Thanks Optery.

I am pleased that my robocalls have…

I am pleased that my robocalls have slowed considerably since I used Optery!

Easy to use and GREAT support.

The initial setup of the product was about as easy as it could be. Provide some information, and let the product do it's work. I can't speak on the quality of the end result quite yet as I've only just started using the system, but so far it seems to be working EXACTLY as advertised. I had a couple of questions and wanted to provide some feedback (Dark theme mode, and Hardware Key authentication for the account), and the online chat support was VERY quick to reply (within just a few minutes), answered my questions, and seemed to accept my feedback in a positive manner. Because of my experience now after only just 2 days, I've gone ahead and purchased an Ultimate subscription, and am certain I won't regret it! UPDATE: Just a couple of weeks after writing this review, as well as sending a dark theme suggestion email, they've introduced dark mode!!! This company is great, for the simple fact that they listen to customer feedback, which is rare these days.

Great customer service and fair…

Great customer service and fair pricing. Optery is very responsive any time I have a question or concern and they respond quickly to requests, highly recommend. Jericho helped me today and they were super responsive and courteous.

Relieved from incessant phone calls.

We were getting many phone calls from trying to contact a business that had gone bankrupt. Unfortunately we now had that Phone number. Optery took a while but eventually got rid of the links giving out that number. Good job.

I am most definitely impressed with the…

I am most definitely impressed with the very professional, prompt,friendly and courteous way that Optery employees carry themselves.I don't think 5 stars is enough for a great team like this. I am a 70 year old woman who is not tech savvy and was very lost coming into this app.Josiah, Allison, & Gideon were all so very helpful and patient with me. All three of the gave me extremely helpful links and took their time explaining things to me. I am just blown away by the friendly and helpful customer service. I want to thank all three of the wonderful employees, you are genuinely top of the line all-stars in your field!

Very good

Very good. Did exactly what I wanted them to do. Thank you

A great service for a more than…

A great service for a more than reasonable price. I highly recommend them. I'm tired of these parasitic web sites making money off of my information. All they do is facilitate identity theft. Optery puts an end to their BS.

Great Company …

I have to tell you … this organization is professional and well organized. They tell you what they will do and do it. If you’re looking to minimize your internet footprint … use them !