Excellent service and support had a very positive experience with Optery. Their service is thorough, easy to use, and gives me much more control over my personal information online. What has impressed me most is their customer support. Whenever Ive had a question or needed help with my account, their team has been responsive, patient, and genuinely helpful.I especially appreciate the transparency of the removal process and being able to see the progress being made. Protecting personal information online can feel overwhelming, and Optery has made the process much more manageable for very satisfied with the service and would confidently recommend Optery to anyone who is serious about reducing their personal information exposure online.
Optery BBB reviews
BBB Accredited since 2021 (A- rating), with Optery's highest average customer score.
BBB reviewers skew strongly positive: multi-year customers describe large reductions in their online exposure and praise the before-and-after reporting. The rare one-star reviews dispute removal progress on specific search results, and Optery responds to each with an offer to audit the account.
BBB rates Optery 4.8 across 81 ratings
Free plan, no credit card required
What reviewers on BBB say
Optery can be a REALLY amazing service, but it can also be a VERY slow service. Weve got 6 members on their top tier Ultimate plan for $25 a piece monthly. For at least 3 of our members LESS THAN 5 removal requests were sent out in the last month. Even when theyve got + exposures. One member had only 1 opt-out sent in the last month. Which basically boils down to $25 for 1 opt-out for that member. Only after reaching out to support did they start submitting opt-outs. Aside from that, its a really great product. They usually add a ton of new brokers to their portfolio every so often. Havent seen any additions lately though. Something might be happening behind the scenes Im unaware of. Just seems like Optery had slowed to a halt. Aubrielle in customer service is great. Not sure what happened to her. tends to copy and paste answers responding like an NPC. We used to have 14 family members on their top plan, but figured with how expensive it is, and how slow the removals were going, $300 a month wasnt worth it.
Optery has proven remarkably effective at protecting my personal information online. When I first used their service, I was shocked to discover over 150 data broker listings containing my sensitive information - including details I never expected to be public, such as my car's VIN number. Within months, they successfully reduced these listings from 150 to just 23.What sets Optery apart is their thorough documentation process. They provide screenshots from each data broker's website showing the removal progress, saving me countless hours of individually verifying removals. This transparency gives me confidence that they're actively working on my behalf.The results have been tangible: I've experienced a significant decrease in spam emails and unsolicited sales calls. The service has been so effective that I've recommended it to several friends, all of whom have reported similar positive experiences. For anyone concerned about their digital privacy, Optery delivers real results with impressive transparency."
The initial setup of the product was about as easy as it could be. Provide some information, and let the product do it's work. I can't speak on the quality of the end result quite yet as I've only just started using the system, but so far it seems to be working EXACTLY as advertised.I had a couple of questions and wanted to provide some feedback (Dark theme mode, and Hardware Key authentication for the account), and the online chat support was VERY quick to reply (within just a few minutes), answered my questions, and seemed to accept my feedback in a positive manner.Because of my experience now after only just 2 days, I've gone ahead and purchased an Ultimate subscription, and am certain I won't regret it!
I wanted to express my profound gratitude to the entire team at Optery for their exceptional work and unwavering dedication. Their tireless efforts have been instrumental in diligently and effectively removing sensitive, unwanted personal information from various online platforms and data brokers. This proactive intervention has been crucial in restoring my digital privacy and safeguarding my personal image, which was previously compromised by the pervasive accessibility of such data.Optery's comprehensive approach, powered by a dedicated team of professionalsincluding their invaluable legal counsel and responsive support staffensured a seamless and highly effective removal process. Their expertise and commitment were evident at every step, delivering tangible and reassuring results.Initially, like many, I questioned the necessity of such a service, weighing the investment against the perceived threat. However, I can now unequivocally state that enlisting Optery's services was one of the most prudent decisions I've made to fortify my digital security and protect my identity. The peace of mind it offers is truly invaluable.I wholeheartedly and unreservedly recommend Optery to anyone concerned about their online privacy and the pervasive spread of personal data. Their service is not just effective; it's essential in today's digital landscape.Great job Optery!
Ive been using Optery for close to 2 years now and can confidently say it is the best Opt-out platform available today for protecting your information from being shared/sold and stolen online. And YES, YOU ARE AT RISK OF THIS! It drastically reduces your digital footprint of information by going to these nasty companies called Data Brokers which are extremely under-regulated data hoards, and opting you out and removing your (YES, YOUR) information from public view. Got an Ex thats stalking you? Getting Doxxed playing video games? Want significantly less junk mail (email too) and less spammy text messages? Want your full address and name to stop appearing in search results!? This is what Optery can help with. I have tried almost all of the somewhat decent looking competitors and none of them come close to the that Optery offers. Optery covers hundreds of brokers compared to DeleteMes 70. covers a decent amount of brokers, but doesnt match the quality and respect offered. Not to mention is run by a shady offshore company that runs its own as well. They claim to remove you from the same services that they run and own???Incogni spams all of your personal information to every broker with their request to opt you out. Optery customer service is top-notch. Extremely knowledgeable and reliable. You have a random question at midnight? Theyre there to answer it most of the time! Special shoutout to Aubrielle in the customer service department!The dashboard is clean and years ahead of the competitors. They offer direct links and pictures to where your data is exposed for each broker. As well as screenshot proof of when its removed.For anyone reading this, Id recommend the Ulitmate plan as you get 270+ brokers covered and an assigned privacy agent for on your removals. The scan bot can only do so much. And on top of that, they offer continual monthly scanning.
My wife and I both subscribe to Optery's core plan which was successful in identifying our information listed on 103 different websites. The Core plan was successful in removing the information from nearly 70% of those sites. The other 30% were not covered under the core plan. However, Optery did provide me the links to remove our information from the rest of those sites, which I was able to do. If you choose to do it yourself, be prepared to spend a lot of time sitting at a lap top visiting those websites. Some really make you jump through hoops to get your information removed. I think I have solved every captcha known to man. When my subscription ends in a year I may kick it up to the Ultimate plan so that I don't have to go through that again. It's amazing and downright scary the places that have/had our information. In some cases, it wasn't even correct. It has taken some time but I have notice a sharp decrease in the number of calls and emails I get asking me to sell my home or take out a loan.
I want to express my appreciation for Optery, a service focused on helping users remove personal information from the internet. From the moment I enrolled, I was struck by Optery's effectiveness in locating and eliminating our personal data across various online platforms. The process was simple, and I quickly observed a notable decrease in the sensitive information available about my family online.What truly impressed me was the overall positive experience we had. The user interface was intuitive, making it easy to navigate. I found it refreshing how accessible the different features were for managing our online presence without any complications.Another standout aspect was Optery's support system. Whenever I had inquiries, they responded promptly and ensured all my concerns were addressed, even following up afterward! Such dedicated customer service is a rarity and deserves all, my experience with Optery has been overwhelmingly positive from start to finish. Its effectiveness in removing personal information, user-friendly design, and exceptional customer support makes me wholeheartedly recommend this service to anyone looking to improve their online privacy. Thank you, Optery, for making this process so seamless!
Optery is the best company to go with for profile and personal information removal from data brokers. I have tried many other cheaper and more expensive companies that offer the same service. Optery is the best choice as they expeditiously work to remove your information online all for a very fair price compared to other companies. While other companies will eventually remove information Optery accomplishes this with great speed and accuracy. They will even notify you if they arent sure about a record at which point you can review the info and see if its really you. If yes it will be removed promptly. Opterys subscription plans are very flexible giving many different options to choose from. If you fall on hard times there is an option to pause your subscription. I am mentally disabled and Opterys customer service for disabled people is fantastic. Not only has their service made me feel more physically and mentally safe. It has allowed me to venture outside of my home without being completely fearful. I am diagnosed with agoraphobia and paranoia along with other psychosis and Optery has helped ease the symptoms. They are really dedicated to customer service for all individuals including the disabled. I also havent worked with a company that responds to support emails that quickly before. Responses typically comes within minutes. Their agents are kind, caring, and understanding of people and their specific situations. Optery is the best company for data removal. They work extremely quickly and you can even choose to use AI to help the process go faster and smoother. Opterys pricing is extremely fair and offers a lot for the price. I thank Optery for all they have done for me. -
Ive had the Optery Ultimate Plan for over six months now, and I cant say enough positive things about the plan and the customer service I have received from . The by-monthly report I receive is easy to read and understand. The Dashboard is also easy to navigate and informs you of your completed and pending removals. Most importantly, I can't say enough about Opterys customer service. Every email I have sent asking a question has been answered quickly and always thoroughly answering my questions. I have occasionally asked questions about other ways to protect myself that might not fall under Opterys services. However, they still go above and beyond to answer my questions and, on a few occasions, provided me with website links as a resource. The staff are always kind, considerate, and you get the feeling that they care about you, and have a high regard for customer service. I highly recommend . You will not regret it.
Optery offers a valuable service at a reasonable price. In today's world, digital privacy is very difficult to achieve. For nearly two centuries in , our laws recognized that privacy is "the right to be left alone." Regrettably, those days are far behind us. Today, our data is big business. Corporations believe our data is THEIR property simply because they have monitored, collected, archived, and sold information about our personal online behavior and buying habits... consistently without our permission or even our awareness.This is a twisted and self-serving viewpoint to be sure, but it is indeed today's reality. Optery offers individuals an affordable and convenient method to push back a bit on the bazillion data aggregators. Sadly, they collect and sell our information with complete abandon. The service offered by Optey scrubs this information quite well... and rescrubs it when it reappears (a constant battle). In previous years, I spent the time and effort to clean up this digital "bread crumb trail" by my own efforts. Within a few short years, aggregators became so prolific that my personal efforts were totally insufficient (and I'm a retired CEO from the computer industry).Upon discovering Optery, I was a bit skeptical at first. However, I have found this service to be amazingly thorough, convenient and a reasonable value for the money. For the past couple years, my annual membership has been a very good use of money... and offers me some peace of mind in an age when this has become an increasing rarity. Thank you Optery for your terrific service. Highly recommended.
So far so good. I just recently signed up for the Ultimate plan and am hopeful that over the coming months I'll see my info removed from lots of sites. I've been very happy so far with how responsive the company has been to my questions. I made an error when entering my info during sign up which messed up my exposure report. corrected my mistake and ran another scan of the web for my info. I hope I'll be motivated to write another positive review in a few months once the opt out requests take effect.
I've been using Optery's Ultimate package for over a year now and they've scrubbed about 75% of my personal data off the net! Frequent updates and reports are plainly laid out and you can see clearly where you currently stand. The website presentation and maneuverability is sleek and fuid. The FAQ's, shared results and suggestions are greatly defined for informed decision making. Optery does what it claims and then some! I highly recommend using their identity protection services!
I rarely take the time to leave reviews but I couldn't resist for this product. About 25 hours ago I signed up for Optery's least expensive subscription and I couldn't be more satisfied. I've wanted to scrub my digital identity ever since some data brokers falsely accused me of crimes I didn't commit. But I never really thought it would be possible because there are hundreds of sites dealing in our personal data. But Optery has given me new hope. The best part is I can check Optery's performance myself by comparing my own searches against the screenshots they emailed me after they scanned. And that's what I just did, spent 3 hours manually checking dozens of sites to see if my data was removed simply to satisfy my own curiosity. And all except one were deleted--within 24 hours! And the reason the one hadn't deleted is because they requested an ID first, (PeopleWhizr.net). The proof is in the seeing. This entire app is designed beautifully and my first impression is "outstanding." I will be upgrading my plan if things keep going the way they are. Thanks. I mean, THANKS!
I've had ongoing problems with a violent stalker for four years. This man confessed to police that he was able to access my personal information from a data broker website. He made threats of violence, vandalized my house and vandalized my parents' house (he could access their info online, too). He impersonated me online, set up accounts in my name, and tried to engage in financial identity theft. This man is in prison now for 17 years. In the space of about a month --thanks to Optery-- Im unable to do a search on or Bing and find a website to a data broker website which has my name, address, phone number and email accounts. has given me my privacy and safety back at the monthly price of a meal . I am encouraging everyone I know to use Optery.. I really have to conclude that data brokers are on the same level as a stalker. What they do is reprehensible. I am so grateful to the good people at Optery for getting my info off of the Internet. Ive noticed a decrease in spam and junk mail, too.
So much better than Incogni and other competitors! The quarterly PDF "removal progress report" provides AMAZING visibility into what exactly they're actually doing, and even showed me that my personal info was being listed on many lookup-sites that I didn't even know existed! The Optery system uses screenshots in their reports to really show you first hand what information about you is out there, and then after their removal, demonstrates that it no longer shows up. Now that's a great service!
Good so far. I went with the Ultimate plan for one month. It was about $25 dollars, there's a discount if you do yearly subscription but I wanted to test it first. Its only been about a week but reports show that it is removing my info from about 150 sites. I've even noticed a decreased amount of spam callers everyday. I might get one once every two days, informing me of loan applications missing information or some other BS. I was getting the same spammer from a different number 2 to 3 times a day, so it is a step in the right direction. If Optery keeps this up, I will be a long time consumer.
For years I thought I was immune to this privacy invasion. I didn't use social media, protected my phone numbers, etc. I had no idea there were hundreds of "data brokers" posting my "personal data". When I began to conduct my own research, I successfully removed myself from dozens of these worst offenders via websites, emails, phone calls, letters, etc. This was obviously time consuming. I originally had another Company take over this task for me, but they could only remove me from around a hundred others. Then I finished my research. I knew Optery was the best choice for me. And because I quickly saw how aggressive one must be if they are serious about ongoing and lasting results, I am eager to renew annually.
Wonderful company and service to use. Optery makes it easy to remove yourself from Data Brokers and People Search website on the internet. I like that I was able to add shortened versions of my name, family members, old email addresses, etc. Optery added a couple of more data brokers after I signed up so 303 data brokers removed was very nice. The process was simple and I like that it was easy to cancel and discontinue after I was done. I highly recommend.
Optery provides a way to remove your personal information from data brokers websites. They helped me remove my information from over 300 sites. While I know that this may not be permanent, I'm happy to report that my spam emails and calls have died down dramatically. When I no longer wanted to pay for their service, from their customer service department helped me cancel my plan. If I'm ever drowning in spam calls again, I wouldn't hesitate to resubscribe.
After just a couple of weeks on a monthly trial, I was astonished at the number of international, slimy "data brokers" HAD and were obviously "trading on" my personal data. That convinced me to go for the premium ANNUAL plan, and THAT has resulted in Optery quashing my information in myriad MORE "data brokers." After signing up I noticed how many premium, truly independent review sites are rating Optery the very highest among these services. AND, their email-customer support is SUPERB . . . prompt, responsive and intelligent. All hallmarks of a very good company.
I've got the app now for 3 weeks ever since I started all my robocalls stopped I may have had 2. Since then. I use to get between 5 and 10 robocalls per day but not anymore. I purchased the ultimate plan I recommend highly. I love seeing all the removals on my reports.
Let me preface by stating, for a few reasons, I tend to be quite skeptical. After some research, I chose Optery. I have literally just started using the service. The initial results look promising. Equally important for me is the customer service. They have been responsive and were able to solve an issue, that I created by accident, inside 24 hours. Have been so pleased that I am signing up another account. They have exceeded my expectations thus far. Will follow up after a few months.
(I also put this on Trust Pilot). I've been an Optery customer for about 2 years. This company is a huge part of my peace of mind and quite literally, my physical safety. I'm a clinician, and it's vital that my physical address is hidden from unstable clients. Data brokers make this virtually impossible to do on my own. I found Optery after looking at comparison articles...and have never looked back. My digital footprint used to be out of control, even though I didn't use social media - my address was everywhere. It was a horrible feeling - and for me, quite literally unsafe. Within months of being with Optery, that changed dramatically, and 18 or so months later, there's no trace of me on the web. For me, this is security, this is peace of mind, this is freedom. Optery's customer support is fantastic, and they're also a highly ethical company - they regularly make statements when data broker stuff hits the news, and they stay clear of conflict-of-interest relationships with the data brokers. For me, being an Optery client is also voting with my hard earned money - I want companies that conduct themselves like Optery to thrive. In a wild west digital landscape that laws can't keep up with well, we need Optery's clear, strong ethics and efficacious protection very badly. I'm incredibly relieved to be their client.
I am new to this app but can say the timing of it popping up could not have been more perfect I see loans being approved in my emails that I didn't apply for the timing was just you know one of those things you can't describe but I come in them for their work and their integrity and I see really bright genuinely great things coming from this company and I highly recommend them to anyone looking for a genuine new look on how to clean up messy messes that data Brokers create for us.Sincerely, J
I am absolutely amazed by the speed, efficiency and effectiveness of this service, as well as the fast, courteous and professional service provided by the customer service representatives. It is even better than I expected. It's a joy to see my old personal information removed from the internet to protect my privacy and safety. In a few months almost all my personal information has been removed. In this world of scams, cons, and poor service, Opery is a wonderful exception! I'm extremely satisfied with every aspect of this company. I cannot recommend them highly enough.
Excellent service. They have reached more than half of the data brokers, although, I still receive at least 10 phone calls from scammers and political requests. I receive many new junk emails every day (60 per day). However, it was much worse before, so they are doing their job. It's only been two months.
At the beginning of Septemberi was in a terrible fix. I had all kinds of trouble with fraud, identity theft and each day the pile of chaos kept getting deeper and deeper. I tried finding someone to help me clear an overwhelming amount of compounding issues. I had to have contacted at least 10 companies that claimed they could do the job, none of them even came close to hear the problems I was dealing with. This is about when Optery came into the picture. With all the irons I had inthe fires, I was the only one getting burnt. Over a few days, I received another notice from Optery. They're presentation was near flawless. Even though I am a novice at the internet, I had been a tradesman and knew a professional when I saw one. With all of the fraudulent promises, and product I felt that this was going to be a keeper. My instincts were right, OPTERY came through miraculously, with barely a casual first discussion they came through they came through with their promises and so much more. I want to thank them publicly for them bringing me back my life, and my confidence. Optery has restored my faith that there are truly heroes in this world. Give these folks a chance, you won't regret it.
i was delighted to use Optery, this first month of using it has been an amazing time. it gives me monthly reports showing what sites I have been removed from and I was able to see all the new sites I was completely removed from and so much more. it is truly trustworthy I would share this website with others on how amazing this website is not only removing you but also making sure you never show up on another data site
The support I received was great. As I tried to cancel my subscription of their service I was in constant contact with the support team. There is nothing wrong with what this company offers, it just wasnt for me. Their support team went out of their way to help me and my cancellation request was quickly accomplished. The friendly assistance is very much appreciated
I'm very happy with the work Optery does for me! Optery gives me monthly progress reports showing me all the data broker sites that have my personal information and I can see the progress they have made removing my personal information. It is a very trust-worthy and professional company. I have absolutely no complaints and I highly recommend them!
I have been a customer for over a year now. When I first joined Optery it took a few months to get my digital footprint smaller but now my digital foot print exposure is really nonexistent! In todays digital world its the best $25 a month you can spend to remove your personal information from the data broker world & become an online ghost..Thank you so much Optery!!!
super legit... cleaned up my digital footprint real nice. it does take a while but be patient, it will happen. some sites have to have your permission so it can hold things up, you can also just go to that website yourself and remove your info. i have not had any problems with Optery. i now feel a lot safer with all my info not floating around out there. take it a step further and use duckduckgo, proton mail and vpn, p.o. boxes, fake/spam email acounts to sign up for things, unlist cell phone number through fcc, buy a house undisclosed/unlisted,
If you value your privacy Optery is a great tool which is easy to use, thorough and effective. Im a satisfied customer and highly recommend their service for the privacy conscious.
I am very happy with the service and how it is laid out. It is well worth the money.I am extremely happy and very impressed with the excellent customer service they provide. , , , & are top notch employees who are very knowledgeable about their jobs and they are very helpful & very friendly and that is really appreciated. They are an asset to the company!!
I think Opterys service has had a really favorable impact for me. Since hiring Optery to negotiate the removal of some of my personally identifiable information from, well from way more data brokers than I really want to think about, I have observed fewer marketing phone calls & even fewer junk emailings. I have had the same cell phone number since & its been on the federal Do Not Call list since . Opterys definitely made a positive difference to/for me.
is terrific!! I wrote to Optery with questions, and replied within a couple hours. Very helpful, answered all my questions and gave me more information about the service that I didn't know about. She is very personable... it was like conversing with a friend, someone who cares. I'd feel very comfortable with this company.
In my Journey of Life Information year by year can get in the wrong hands and put your identity at risk In my search for a TOP HAT FIVE STAR Company to Help protect my identity from data sites that sell info "Optery" came to my rescue with service that is Top Hat Five Star!!!......MY "GO TO" is "Optery" FOREVER !Get it today and Set your mind "FREE" !..."??????"
I had kept my cell phone number unlisted for years, until I gave it to the parent of a friend of my child. That parent used my number without asking me to sign me up for texts from a mulitlevel marketing company they were selling for, and then my spam calls skyrocketed to the point that my phone was unusable. After signing up for Optery, the spam call frequency has really tapered off. I am really appreciative of this service.
Optery does exactly what they advertise, to remove your info from all other websites. And they stay on it. For real. I couldn't believe how many data brokers had my personal information for sale ! Now, they are on the defense, Optery stays on them like a rash ! They also have several plans to pick from to fit nearly any budget or needs. With today's online everyone should have Optery!
They do exactly what they say they'll do. So far they've checked 304 sites with removals in progress (137) and removals completed (64) and removals pending (2). Great work.
Optrey is a great service and have been showing excellent results so far. They keep adding sites which is good. Would recommend to others.
I now have zero results for my name when I search on or those scammy find someone sites. I love Optery!
Love how it's free and well it's how bad you want your information off the web or you can pay a really great price and they do all the work for you find it and remove it love it
Must Have 11/10, like for real. Take my money. Thank you Optery, so much spam whew.
Within one month my information has disappeared from these data collection sites. Well worth it.
The Optery Team are fast, capable and wonderful communicators! What pros! Worth every penny!
Exactly as they say!!! Completely thorough and honest. Would recommend to others.
Excellent service, great/excellent staff and "shared time" helping me resolve my login issue since I changed email address and got a new phone number when I bought a new phone. They were great. Highly recommend Optery to "get away" from the web!
Great customer support and even offered to delete account. I made a lot of mistakes setting up 2 accounts but they got it squared away
This is a useful and valuable service. Simple, not very expensive and potentially good defense against a serious invasion of privacy or worse.
I am very pleased with the progress so far in my personal data removal progress. Thus far, my expectations have been exceeded!
I couldn't figure out how to remove all this information I found when doing a search..Glad I found this company to remove all the nuisance sites and stuff that had my info I had never even heard of
I love this service worth every . Cannot believe how much personal info is removed could not do this on my own I am very grateful to Optery for what they do. Absolutely no complaints here.
Detailed and high quality. Great service, I would recommend annual subscription for set and forget protection.
Optery has really helped me in starting my identity protection exploration. It in conjunction with Proton and Aura I am hoping to have a good defense in depth strategy.
This company is awesome! One day I randomly decided to my name and to my utter dismay was shocked to find so much of my personal information online. Now, when I perform a name search I am hardly able to find that data.
Optery's tangibly reducing my records search results whenever one s for my phone number, showing them less extensive personal info about all my life.
Im impressed with the service you get with Optery! They make my life easier because I know they are taking care of me.
SO FAR SO GOOD. IT appears that they are following through with results.
Great experience with Optery so far! They have literally made me/my name invisible on line! I love it! This is exactly what I expected and more.
I have used other companies to remove my data from data miners Optery is the best customer service is A plus
Optery exceeded my expectations in getting my info deleted from these websites.
Excellent app it removes your contact information from broker websites!
Great service I highly recommend it Have a great day everyone
One of the best decisions I have made choosing Optery
Outstanding customer service. Very impressed. When I voiced my concern, they took the time to make sure that I understood how the process works, and offered resources to opt out if I still wanted to. Thank you for the clarification. With my better understanding, decided to keep my membership.
So far this company is living up to their name I have now less call and mail coming from companies I Never deal with thank you Keep it Going!!!
Excellent website. An amazing amount of info about me has already been removed from the internet in just 2 months.
This program is excellent it ha help to streamline all the phishing in phone calls and emails
What a Great work, thank you so much guys I'm definitely a customer for life
Has just been the best experience that I have ever had with any app or remove organization thank you
Ive been using this service for several months now and couldnt be happier. They do exactly what they say they do and I will definitely be using their services again.
Trust worthy data base inquiry , life saver or should I say career elevator !
Using the service for several months and seems to work well.
These guys seem to know what they're doing. Good service
Great service. Great company. The message was nice and highly unusual.
I paid for the monthly service to this company for over a year! All of my information that i wanted removed from were still there. They would send me monthly updates stating that they removed all of this so-called information on me but when i would my name, everything was still there.This company's service is a scam - do not use them!
Response from Optery
Thank you for sharing your feedback. We understand your concern and want to take a closer look at the search results youre seeing.Results on can vary depending on how quickly removals are processed and whether certain sites fall within coverage. Wed be happy to review the specific links and walk you through the current status.Please reach out to us at with the email address associated with your account, and we will prioritize your case.
Restarted ultimate membership after a year, and a month later, all of my information is up on all the major data brokers like Intelius and Spokeo. They also take days to weeks to reply to emails and are not investigating the issue. This is despite them reassuring me due to my domestic violence situation. company and ineffective.
Response from Optery
Thank you for sharing your experience. Im very sorry for the frustration this has caused.Since you restarted your Ultimate membership, Optery submits removal requests to the data brokers we cover, including Intelius and Spokeo. These sites do not remove information instantly, and full removal can take weeks to months, often requiring follow-up as sites update at different times.We take safety seriously and can review your account to ensure all steps are being taken. You may reach out directly to to address and ensure we address your concern properly.
Four days after signing up info was still clearly not removed from even major sites. Decided to cancel. Now they want to keep my entire yearly subscription fee. If it was after the 30 days OK but I was well within the 30 days.
Response from Optery
Customer emailed support requesting a refund at 8:33am ET on February 10th, and within 13 minutes, at 8:46am ET on February 10th, we provided a full refund with no questions asked. If the service does not seem to be working as expected or if you have questions about how long it takes for sites to remove your information, the best thing to do is email customer support and our team will investigate the situation and follow up right away.
TERRIBLE!!! Bought the most expensive program. Contacted them over a month ago about them getting me mixed up with other people. None of my info is gone. Not worth the money. I would like my money back. This is a waste.
Response from Optery
We're really sorry to hear you did not have a good experience. Customer satisfaction is our #1 priority. We have no record of you reaching out about getting you mixed up with other people. The only customer support inquiry we have from you is when you asked for a refund and we processed your refund immediately, with no questions asked. After reviewing your account we see you were removed from a large number of sites during the month that your account was active. If the service does not seem to be working as expected or if you have any questions, the best thing to do is email and our customer support team will investigate the situation and follow up with you right away.
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